Refund Policy

At Angels and Daggers, we are committed to providing our customers with high-quality products and services. However, we understand that there may be instances where a refund is necessary. Our refund policy is designed to ensure a fair and transparent process for all customers.

 

 

If you are not completely satisfied with your purchase, you may request a refund within 30 days of the purchase date. To initiate a refund, please contact our customer service team at support@angelsanddaggers.com with your order details, including your order number and the reason for the return. We will review your request and provide you with instructions on how to proceed.

 

 

To be eligible for a refund, items must be returned in their original condition, unused, and in the original packaging. Certain products, such as personalized items or digital downloads, may not be eligible for a refund unless they are defective or damaged upon receipt. Once we receive the returned item and verify its condition, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase. Please note that shipping costs are non-refundable, and you will be responsible for any return shipping fees unless the return is due to an error on our part.

 

In the event that your refund request is denied, we will provide a detailed explanation of the reasons for the denial.

 

 

We value your feedback and encourage you to reach out to us with any concerns or questions regarding our refund policy. Our goal is to ensure that you have a positive experience with our company, and we are here to assist you in any way possible.

 

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Thank you for your understanding and for choosing our services.